Blog

August 26th, 2015

Browsers_Aug20_CYou might be among the growing core of users who primarily surf the web with Google’s Chrome browser, but that doesn’t mean you don’t occasionally have cause to use one of its competitors. Whether that’s Firefox, Safari or Internet Explorer, and whether you do so out of necessity (because your device doesn’t have Chrome installed) or simply because you prefer the browsing experience, you still want to have access to your usual Chrome bookmarks. This tip shows you how to access your Chrome bookmarks from anywhere.

Whereas in the past it was possible to sync bookmarks saved in Chrome to your Google Docs account, this ceased with the transition from Google Docs to Google Drive. You can still save your bookmarks, but they are now only accessible on other devices if you use Chrome there too. Go online with Firefox or one of the other alternatives and you’ll be left without the easy bookmark access you rely on. The alternative is to use the Bookmarks Anywhere browser extension, which syncs your Chrome bookmarks to your other browsers and updates them live as you add to the list. Here’s how to do it:

  1. Within Chrome on the device that contains the bookmarks you want to sync, download the Bookmarks Anywhere extension from the Chrome Web Store.
  2. Once the extension has been added, a popup will appear. If you’re not already logged in, sign in to the Google account you use in Chrome; you’ll then need to grant Bookmarks Anywhere the browser permissions it requires.
  3. Your Chrome bookmarks will now be synced to the Bookmarks Anywhere site. To access them from non-Chrome browsers on your other devices, just sign in to www.bookmarksany.com using your Google account and a list of your bookmarks will appear. You can also manually add new bookmarks from this page, though these don’t appear to sync back to your Chrome bookmarks menu.
If you want to discover other simple ways to boost your productivity through better use of IT, give us a call and we’ll show you how.
Published with permission from TechAdvisory.org. Source.

Topic Browsers
August 26th, 2015

Windows_Aug26_BHey Cortana! Saying this phrase to your Windows 10-installed laptop or PC will bring up your very own digital voice assistant. While you might not think much of it, utilizing Cortana can help you save valuable time and energy. Whether you’re looking for a specific file or wanting to send an e-mail, Cortana can assist you. Don’t know where to start? Here’s a quick guide to help get you going.

If you are using Windows 10, it’s likely you have come across Cortana at least once or twice. While you might fear that the effort involved in setting up the feature isn’t worth the time you will save once Cortana is up and running, you would be mistaken. Configuring her is quite simple and she is more helpful than you might realize.

Setup

For starters, you will want to have your microphone turned on if you plan on using voice commands, and all the privacy and locations settings enabled. Cortana will not work if these have not been activated. From there, she will give you a brief overview of her capabilities and ask you a few questions to get to know you better.

Once that is completed, you are going to want to spend a few minutes testing her out and seeing what she can do for you. This awkward, getting-to-know-you stage might seem like a waste of time but, once you have a good feel for Cortana, you’ll be more inclined to use her in the future.

Maximize Cortana

Now that Cortana is ready to assist you, it’s important to utilize her as a personal assistant. Here are a few areas she can really come in handy:

Find that document - Ever saved a document somewhere to later forget where it was stored? Simply ask Cortana to look for it by saying, “Hey Cortana, find (file name),” and she will bring it up for you. Let’s say you are looking for Word documents located in multiple folders on your computer; all you have to say is, “Hey Cortana, find my Word documents,” to have her pull up all your Word files.

Easily start tasks - Football season is nearly upon us and that means fantasy football season is here. Utilizing Cortana could give you the extra edge needed to win your league this year. If you want to check on Tony Romo’s status, say, “search for Tony Romo injury,” and the search results will pop up for you. Want to make a sneaky trade offer to John before your rivals? Say “email John Fantasy Football,” and a window with his e-mail address will pop-up. Of course, these features are universal and you don’t have to like or even know what fantasy football is to use them.

Answer your questions - One of the coolest features about Cortana is the fact that when you ask her a question she will not only show you the answer, but speak it as well. Want to know what the weather is like in Denver? Just say, “Hey Cortana, what’s the weather in Denver,” and she’ll give you the lowdown on it. Need to know when your next meeting is taking place? Ask Cortana and she’ll reply with the answer. This is especially nice when you’re in your office but away from the computer.

Talking to Cortana is nice, but speaking with a person about your IT is better. Contact us today for all your technology needs.

Published with permission from TechAdvisory.org. Source.

August 26th, 2015

BusinessIntelligence_Aug25_CA dashboard is a single display that provides all the information you need to make important business decisions and facilitate the management of your company. While all dashboards are effective, you need to choose the one that works best for your company’s objectives and goals. With that said, here are three types of business dashboards for you to consider.

Strategic dashboards

Ideal for senior managers and executives, strategic dashboards are designed to help identify potential opportunities for business expansion and improvement. This type of dashboard doesn’t provide information in-depth enough to make complex decisions, and is typically is updated once a month or quarter.

Benefits of strategic dashboards As the name suggests, strategic dashboards are designed to provide strategic guidance. The dashboards give a bird’s-eye view of your business. They can contain anything from overall sales numbers to sales and revenue comparisons, or inventory levels, making it easy for executives to understand the overall health of the organization.

Analytical dashboards

This type of dashboard provides users with insights from a volume of data collected over time, enabling you to understand why certain things are happening, and what changes should be made in the future in order to accommodate them. The data presented in analytical dashboards tends to be complex, and usually requires advanced training to use. That’s why they are generally used by business analysts, instead of being widely deployed to other employees and across all departments.

Benefits of analytical dashboards When it comes to creating and implementing strong business strategies, understanding the trends and events in your data is crucial. Analytical dashboards provide detailed information that allows you to compare current against historic data. Implementing analytical dashboards allows you to enjoy in-depth analysis, identify patterns and opportunities in your data, and determine why processes are working in certain departments.

Operational dashboards

Operational dashboards are used to monitor the real-time operations of employees, allowing them to measure the effectiveness and efficiency of their work performance. This type of dashboard is commonly found in departments where it’s essential to respond to critical information quickly, such as those working in sales and marketing.

Benefits of operational dashboards Business owners rely on operational dashboards to track their employees’ progress, and to be notified of issues as they come up in order to respond quickly. What’s more, the dashboards provide up-to-date information, all bundled in one place, making it easy for employees to make quick decisions without having to dig through large amounts of data.

Dashboards concentrate all data, metrics, and parameters in one place, bringing a totally new dimension to business intelligence. Your company can significantly benefit from the right dashboard. If you’re looking to implement dashboards for the first time, or to enhance the functionality of your current dashboard, get in touch with us today.

Published with permission from TechAdvisory.org. Source.

August 21st, 2015

As technology continues to evolve in the healthcare industry, new developments are being made to improve the quality of delivering patient care. Breakthroughs in treatments, communication systems, and information gathering have provided healthcare practitioners with new tools to better serve patients. With that said, here are some of the biggest impacts technology has made in healthcare.

Enhanced information access

There’s no doubt that more and more people are using the Internet to research their medical issues. The introduction of Internet has allowed countless people to look up symptoms, exploring treatments and medicines on the web. Now that’s not to say that paying a visit to a doctor is a bad idea. But browsing for information online has enabled patients to understand what kind of symptoms they’re having, and allowed them to make better decisions about what to do next.

Better treatments and less suffering

Technology has also brought about new and innovative machines, medicines, and treatments that have the potential to save lives and improve the chance of recovery for billions. Not only can sophisticated technologies help patients heal and recover directly, they have also assisted researchers to make healthcare even more effective.

Take surgery for example. The invention of new medical tools and treatments, such as anesthetics, has enabled doctors to perform operations that were not possible before. They can undertake surgeries slowly and carefully, without worrying that their patients might feel pain or have their body give up altogether.

Improved patient care and staff efficiency

Electronic medical records have made patient care safer and more reliable than ever before. Physicians and nurses use portable devices to store patients’ medical records and check that they are administering the correct treatment. What’s more, results of lab tests, medicine orders, and patient information are all electronically stored in the main database, allowing for future reference.

Healthcare staff also benefit from technology - they have instant access to thousands of case studies, medical textbooks, and detailed patient history. Technology has also created telemedicine, a practice that enables doctors to consult with professionals from all over the world to diagnose, treat, and research conditions more effectively.

Medical trends prediction

Major search engines are now capable of predicting medical trends such as epidemics and flu outbreaks, based on the health information that users search for. Although not everyone who searches for “flu” is actually sick, these search queries tend to be popular when flu season is happening. The queries are added together to estimate how much flu is circulating in countries around the world. Medical experts are able to apply this information to take preventative measures and respond to outbreaks quickly.

Technology is paving the way for patients to live healthier lives. If you’re looking for efficient technology solutions to propel your healthcare business forward, don’t hesitate to contact our experts today - we have the perfect tools for all your needs.

Published with permission from TechAdvisory.org. Source.

August 17th, 2015

164_SM_CIf you’ve been in the online marketing game for some time now, you likely know the value of an email list. It can be the difference between a prosperous business and one that doesn’t go anywhere. What you may not know, however, is that social media can be an instrumental tool in the growth of your list. Here’s how you can use it to gain more subscribers.

Post and share your emails publicly

If you create great content for your email list and no one sees it except your subscribers, how are your non-subscribers going to know what they’re missing out on? They won’t, which is exactly why you should give your social media fans and followers a taste of the valuable content that awaits them after sign up.

Now let’s be clear. This doesn’t mean you should share every single email you send out to your list. If you did, there would be less of a need to subscribe. Instead, try sharing or posting an email once every few weeks or once a month.

Make it easy to sign up

Let’s face it. Many of us will take the easier, simpler path whenever possible. This is just as true in marketing as it is in other more primal aspects of human nature. Take eating, for example: if you’re short on time and have a choice between two restaurants for lunch, and one delivers and the other doesn’t, which one are you going to take? Likely the delivery. Even if you prefer the one that doesn’t deliver slightly better, you’d probably still take the delivery for the simple fact that they’ve made it easier for you.

In the online marketing world, the same concept works for gaining subscribers. This is why you need to make it as easy as possible for people to sign up after they’ve read your publicly shared email. To do this, simply add a sign-up link to the emails you share.

Create valuable content

You’ve probably heard the phrase “content is king”. However, whoever came up with this catchphrase left out a very important keyword. It should instead read “valuable content is king.” If you’re shelling out dozens of blog posts, emails, podcasts or videos a month but the content is useless to the reader, you’re not going to make any traction with your email list.

When trying to gain subscribers, always ask yourself, “what’s in it for them if they sign up?” If you simply have a signup box on your website or social media page, but no valuable content to go along with it, why would someone sign up? Would you sign up? The point is that there needs to be a reason for someone to subscribe to your email list. And valuable content is a very good reason.

Lastly, don’t forget to demonstrate why it’s more valuable for your future audience to subscribe rather than simply follow you on social media. To do this, give them an incentive to sign up. This could be in the form of an exclusive offer or a free ebook, course, report, or something similar.

Want more tips on leveraging social media to grow your business? Send us a message today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
August 14th, 2015

As the healthcare industry continues to embrace significant technological changes, healthcare providers need to keep up with the latest trends to deliver better patient care. That’s why more and more healthcare organizations are turning to managed services providers to lower costs and improve productivity. While this concept is on the rise, the services and level of support offered by managed services providers remain all over the place. However, there are certain managed services providers that work specifically within the healthcare verticals.

Here are some things to look for in a managed services provider before you consider partnering with one.

They guarantee response times

When it comes to providing healthcare services, talking about fast response times is not the only thing that matters. You should always make sure that your provider guarantees response times, and that you’re able to contact them 24/7. Consider this: in a scenario where something breaks or you come across technical issues in the dead of the night, your best bet would be to contact your service provider, not to try fixing things on your own. Therefore you need a provider who is able to provide assistance whenever you need it most.

They support a business continuity plan

You risk putting your organization in jeopardy if your managed services provider can’t assist in your recovery from major outages or natural disasters. A business continuity plan is an absolute necessity in your healthcare organization - you simply can’t afford to lose all your valuable medical data in the event of a disaster. You need all the help you can get from your managed services provider to maintain redundant systems, as well as help manage automatic failovers.

They provide proactive security

In the world of healthcare data security, aligning your practice with HIPAA compliance mandates is essential. Failing to meet regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate. The ideal managed services provider should offer core security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.

They offer staffing services

Healthcare staffing shouldn’t be a hassle but, thanks to the changing dynamics of healthcare IT requiring a sophisticated workforce, that’s exactly what it can become. You need a managed services provider that assumes full responsibility for your clinical labor while providing you with a single point of contact for all your staffing operations, including account management, customer support, order placement, and more.

Choosing the right managed services provider can be a time-consuming task but, when you do make the switch, they can streamline your operations, reduce operational costs, and enhance workforce transparency.

If you want to learn how great technology and support can benefit your healthcare practice, get in touch with us today - we provide the perfect set of IT solutions and outstanding support to drive your organization forward.

Published with permission from TechAdvisory.org. Source.

August 12th, 2015

164_Virt_CFor many business owners, the server room is one of those places you’d like to ignore, pray there’s never a problem with, and otherwise pretend doesn’t exist. It’s a foreign world, and it may even be a bit scary to you. But your feelings towards it don’t change the fact that it has the potential to skyrocket your electricity bills. Here are a few ideas to get your server room and data center energy expenses under control.

Perform an energy audit

There’s a good chance your IT staff has never once thought about how much energy your server room and data center are consuming. So, the first step to rectifying this problem is to identify just how much power is being sucked up.

To get you started, here are a few questions to ask:

  • How much of the data center’s power budget goes to support systems?
  • How much goes to IT systems?
  • How much IT output do you get for every kilowatt/hour of power sucked up by your data center IT systems?
Answering these questions will help you determine just how efficient, or inefficient, your data center actually is.

Decrease the IT workload

When you save a single watt of energy at the server level, it can result in a total saving of nearly three watts in your data center costs.

So how do you decrease the IT workload? Virtualization is a common and effective tactic. Instead of wasting money on cooling your own servers in your data center, with virtualization you can have them hosted by your IT provider and then their technology delivered to you through the Internet. This allows you to eliminate some of your servers from your office and therefore reduce cooling costs.

For alternate ways to decrease server workload, you can also:

  • Eliminate unused servers
  • Consolidate servers
  • Purchase more energy-efficient technology

Mind your humidity and temperature levels

Because many non-IT personnel are terrified of the data center and simply don’t understand it, often they falsely believe that the room must be kept as cold as the North Pole in order to protect sensitive data. This is simply not true. While it is true that excessively high temperatures, humidity or dry conditions can harm your data, most modern-day data center equipment is incredibly durable and can tolerate a much wider range of humidity and temperatures than in decades past. Because of this, it is highly likely you can get away with a lot less cooling and dehumidification than you thought possible. That said, it’s wise to consult with an IT professional before doing this to ensure you don’t damage your data.

Another innovation that can help you cool down your data center more economically is utilizing an economizer system. This technology uses cool air from the outside to provide “free” cooling cycles for your data center.

Want more tips on reducing your overall IT bill? Curious to learn more about virtualization? Call us today to learn from one of our experts.

Published with permission from TechAdvisory.org. Source.

August 11th, 2015

Office_Aug11_CYou can edit that Word document from the runway, input data to an Excel file from the ballpark or create a PowerPoint presentation without the need to open up your laptop with the new Office Mobile apps from Microsoft. The apps, available to users of Windows 10 at no extra cost, are designed for tablets with a "touch-first" interface. The increased functionality makes creating or editing Office documents on your tablet a breeze.

One of the biggest complaints about trying to edit a Microsoft Office file from a tablet is usability, or lack thereof. That has all changed, at least for Windows 10 users, with Microsoft’s recent release of Office Mobile apps. The tablet-friendly versions of Word, Excel, PowerPoint and OneNote have been built from the ground up to improve touch functionality.

Even if you don’t have Windows 10, you still might be intrigued about the potential of having Office apps that are touch-friendly. Here are some of the new features you can enjoy when using Office Mobile apps.

Word

Microsoft Word Mobile has all the tools and features of the PC version including more nuanced tasks like being able to track changes and add footnotes. The Read mode, a mobile exclusive, improves the way documents appear by making them flow better on the smaller screens of a tablet while also letting you zoom in and out with a simple tap of the screen.

Excel

Recommended Charts is the prominent feature of the Excel Mobile app. It allows you to quickly show off your data using a stylish chart or graph with only a few taps. You will also find that reordering columns, adding formulae, changing chart types and the majority of Excel’s other core functions are easier than ever before.

PowerPoint

Of course Office wouldn’t be Office without PowerPoint. The mobile version of the app allows you to edit slides with new touch gestures. This makes it easy to insert and edit pictures, tables, shapes and SmartArt. But the real star here, and of the entire Office Mobile setup, is the Presenter View. This mode gives you full control over what your audience sees on the big screen during a presentation while still letting you view your speaker notes on the tablet.

OneNote

Windows 10 comes installed with OneNote, so you’re probably already using it. Tablet users will notice that changes made by anyone working in the notebook are automatically saved and synchronized for everyone to see.

The release of Office Mobile apps is just one of three big launches to come from Microsoft in 2015. Both Microsoft Office 2016 and Office Mobile for phones are slated for release this fall. Yet, while these tablet applications represent marked improvements for Windows 10 tablet users, they are probably not quite enough to warrant the switch from other operating systems just yet. In fact, even if you’re in love with the idea of having user-friendly, mobile versions of Office, you might want to hang on in there - it’s likely Microsoft will release them for iOS and Android in the near future, too.

Want to know what hardware and software is best for your company? Want to increase productivity in your office? Get in touch with us and we’ll show you how to do it.

Published with permission from TechAdvisory.org. Source.

August 10th, 2015

BusinessContinuity_Aug10_CBusiness continuity planning (BCP) is critical to all companies regardless of size. If disaster were to strike, an effective BCP would protect your valuable data and prevent your company from falling on its knees. Yet the implementation of a BCP presents challenges in itself. You need to address the following issues to ensure that your organization is on the right track to build and maintain a successful business continuity plan.

Challenge #1: Prohibitive costs

Business continuity planning has become exponentially expensive as availability requirements increase. Many solutions require substantial investments on the installation and maintenance of additional hardware, software, and data center infrastructure. These requirements drive up the cost of business continuity, and many company owners are reluctant to invest in protective measures.

The solution Instead of relying on costly physical servers to accommodate your backups, consider using efficient and affordable cloud computing solutions. You can transfer your important business files to the cloud and eliminate the expense of having to install and manage hardware infrastructure and software licenses.

Challenge #2: High complexity

Traditional business continuity planning is complex to implement, manage and execute. From managing the recovery infrastructure to updating disaster recovery documentation and testing the BCP to find and close potential loopholes, the prospect of embarking on a BCP project can be daunting, and the whole experience can prove time consuming. Combine with the pressure of your ordinary day-to-day duties, it can seem almost impossible to focus your attention on initiating a BCP.

The solution With all this in mind, it makes more sense to hire a professional IT service provider to plan, implement, and execute your business continuity plan. This way you can leverage their experience and expertise to ensure that, in the event of a disaster, your company will be able to get back on its feet and resume business operations as quickly as possible.

Challenge #3: Lack of staff involvement

There are so many requirements to be considered in a business continuity plan. And the more employees your organization has, the more difficult it is to relay the essence of the plan for everyone to understand. Staff involvement isn’t an option - it’s an absolute necessity if you wish for a successful BCP implementation!

The solution Depending on the size of your organization, you can either hold a company meeting to announce the essentials of your BCP, or schedule a meeting with key staff members who take an active role in the planning process. To create a long-lasting BCP program, you need to get everyone on the same page by emphasizing the importance of the plan in an easy-to-understand way.

Business continuity planning is one of the most important things you need to have in place. You never know when, or in what form, a disaster will strike - all the more reason to take a preventative approach to securing your company and all you’ve worked for.

Need a reliable partner to take care of all your business continuity planning needs? Get in touch with us today - we have exactly what you need to prepare and protect your company.

Published with permission from TechAdvisory.org. Source.

August 6th, 2015

MobileGeneral_Aug04_CAlmost behind us are the days when you had to adapt your language to suit the limited capabilities of your computer - like searching online for “current time Dubai” and not simply “what time is it now in Dubai?” But developments in this area haven’t come to a stop yet; if anything, the pace is picking up. The use of Natural Language Processing (NLP), just one element of artificial intelligence, is becoming ever more widespread. Here are the facts.

There’s more to Natural Language Processing than voice recognition

Voice recognition might be among the most well-known practical uses of NLP in the technology we encounter in everyday life - but that likely has more to do with the popularity of the services that employ it, like Siri, Google Now and Cortana, than the merits of voice recognition in comparison to other NLP functions that tend to stay out of the limelight.

Truth be told, there’s a whole lot more to artificial intelligence than NLP. In fact, NLP is more effective in analyzing text data than it is sounds, which is precisely why digital assistant apps first use voice recognition to turn your commands into text data, and then use other NLP capabilities to search online for related information.

Natural Language Processing has already moved beyond its infancy

It’s tempting to believe that elements of artificial intelligence like NLP are still in the realm of the sci-fi movies, and that they are a long way from being useful to the technology we use in our everyday personal and business lives. It’s tempting, but further from reality than you might realize. That said, it’s true that to date there has been no commercial use of NLP that has truly exploited its full capabilities; even its deployment in a recently launched project to automate customer service only really scratches the surface.

What is clear is the shape that future uses of NLP will need to take. We already know that NLP alone doesn’t always judge context well, since it needs to learn about its environment first - without turning to other sources, for example, one app employing NLP would struggle to differentiate between providing traffic information and diagnosing a health complaint. The key, at least for now, is to restrict the scope in which NLP operates - by limiting its use to a travel app, for instance, NLP could learn about the various travel arrangements you make and then devise itineraries for you.

It works with more than just large-scale data

While it’s undeniable that NLP can be put to great use in analyzing vast swathes of aggregated information, for example taking masses of social media data and being able to assess the feelings of users towards the subject in question, that’s not the limit of its capabilities. Contrary to popular belief, NLP can also be used to interpret much smaller-scale data in real time. This is where its true value comes into play in terms of being able to take natural-language user input, in an app setting for example, and make decisions that add value to our mobile experience.

Whether for automated customer service or comprehensive sales applications, it’s clear that Natural Language Processing - and other aspects of artificial intelligence - hold the potential to be of value-adding benefit to the business world in the near future. It’s an area that’s very much still in development - and so even more exciting, and important to watch - but now is the time to discover how best to implement NLP technologies into your company. By getting ahead now, you can offer a customer experience that truly sets you apart from the competition. To find out how we can help you achieve just that, and at the same time maximize the value you drive from mobile technologies more generally, give us a call.

Published with permission from TechAdvisory.org. Source.