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February 10th, 2015

Virtualization_C_164You’ve just got word that one of your competitors has virtualized half its IT assets, and that they have almost doubled their profits as a result. You think it’s time for you to jump on the bandwagon and reap the same benefits, BUT...you’re a bit nervous. You have no idea where to start. You may not even know what virtualization is (it basically moves your hardware and software offsite and therefore out of your office). Should you virtualize everything or one thing at a time? What should you virtualize first? If you’re feeling overwhelmed by the whole idea and need some guidance, this article will give you some pointers on where to start.

The key to successful virtualization is to not virtualize too much too quickly. Choose one or two items you’d like to test out, and then give it a go. By only focusing on virtualizing a few assets, you’ll be able to accurately measure how much your business is benefiting from virtualization.

Once you’ve decided to make the jump into virtualization, here are a few tips to keep in mind.

Don’t virtualize for the sake of virtualizing

If you have 20 PCs running on an older operating system, but they are still producing results you’re happy with, it may be best to save your money and hold off on virtualization until you really have a need for it.

On the other hand, if you’ve been thinking about buying a new server, it may be smarter to consider getting a virtual server instead since the need is already there.

Understand the risks and challenges of virtualizing individual assets

Server, desktop and application vendors have unique and evolving licensing rules concerning virtualization. With vendor licensing audits becoming more and more frequent, you may be in for a major financial penalty if you’re not following the rules.

It’s been reported that one company saved $4 million in hardware expenses through virtualization. However, they lost $52 million for not remaining in compliance with the software licenses.

Try virtualizing more than one asset

If you start out only virtualizing your server and it doesn’t show immediate benefits, that doesn’t mean you should just give up on virtualization completely. The fact of the matter is that virtualization does save businesses millions of dollars every year in IT expenses, giving them a productivity boost in the process.

You can virtualize many physical assets of your business besides servers. This includes applications, laptop hardware, operating systems and more. All the virtualization process does is deliver these assets to you via the internet instead of having the physical product in your office. So if the server virtualization doesn’t work for you, maybe virtualizing another asset will.

Or it could simply be that your IT service provider is the real problem. Maybe you haven’t found the right virtualization vendor that works best for your business. The only way you’ll ever find out is if you don’t give up the first time you encounter a failure.

For more information about virtualization and how to effectively integrate it into your business, contact us today.

Published with permission from TechAdvisory.org. Source.

February 6th, 2015

BusinessValue_Feb6_CIn this era of ever-present technology, mobile phones are among one of the most frequently used devices for Internet access. They’ve changed the way most people live; gone are hardcover books, in are eBooks, no more paper money, it’s PayPal all the way. So what does this mean for businesses? It means you can no longer ignore the power of mobile! It’s convenient, popular, and here to stay. Check out some of these mobile marketing tips to make sure you’re on top of things and can deliver what customers expect from your business.

Use QR codes

As far as mobile marketing tools go, QR coding is among one of the most powerful. With QR codes you can set up announcements about special events, coupons, newsletters, updates on your latest products, etc. Your potential customers can simply scan the QR code with their mobile devices and see what you have to offer.

The real benefit of QR codes is they can be put virtually anywhere to lead people anywhere online. Imagine putting a QR code on a T-shirt and having it lead to an online coupon for special deals. While the possibilities for placing QR codes are endless, it’s probably not very useful to put them somewhere that doesn’t make sense, like on a street billboard; people can’t scan your QR code while they’re driving.

Buy Facebook mobile ads

Facebook currently has over 700 million active mobile users. Even if that number’s not increasing at the moment, it’s still huge. Many businesses that are competing online have a Facebook page and advertising plans already. But with the majority of mobile visitors on Facebook, all your content and ads should be easy to read and engage with.

Facebook mobile ads display better than normal ads on the right column on Facebook’s news feed. If you don’t make use of this feature, you might be missing out on a large audience.

Make your website responsive

Back in the old days all websites were static, meaning that content was fixed unless you edited the HTML files. Later came the dynamic website, where content was changeable once you refreshed a web page. Now we have responsive websites, which conveniently adjust themselves to different browser sizes or a mobile device’s screen size.

Responsive websites are the future of the web. Imagine how high the bounce rate is likely to be if a potential buyer visits your website on a mobile device, scrolls around to read your content with difficulty, gives it up as a bad job and finds your competitor’s website that is mobile-friendly. That’s why your business website is better off on a responsive design.

Mobilize your E-mail

There are many up and coming marketing tools, but email is still one of the best ways to get great results for businesses. As with Facebook, most people check their emails on a smartphone or tablet. Make sure your message reads well on mobile devices, or your customers might ignore and delete it or, even worse, unsubscribe from future emails.

There are plenty of mobile marketing tools out there. Before implementing them get in touch with us to find the best solution that works for your business.

Published with permission from TechAdvisory.org. Source.

February 4th, 2015

BI_Feb4_CMicrosoft has just upped the ante on its data analyst products. The company recently announced that it will now be offering its Power BI product for free. It’s clear that Microsoft doesn’t want Excel to define the company in terms of data analysis. And this move could multiply their reach in the business intelligence sector by 10 times. But why is it free? Here’s what you need to know about Power BI and the likely reason behind its $0 price tag.

What is Power BI?

Power BI is a Cloud service which mainly functions as a self-service data analysis tool. What makes it unique is its use of advanced visualization options (graphs, charts, etc.) and the ability to find data by using natural language to ask questions and get answers. For example, you can simply type, “which department had the lowest sales profits last month?” and then get a chart that will visually display the sales from the different departments.

Another distinct characteristic of Power BI is its ability to collect and analyze data from various applications and services. These include Salesforce.com, Marketo, Excel, Zendesk and more.

And lastly, being a Cloud based service, the data is easily shareable, and employees can access it whether they’re in the office or on another continent.

Do I really need data analysis for my business?

It’s easier to get ahead of the competition if you know where you’ve been. With knowledge of your past failings or successes, you’ll know what methods and strategies are working and which ones aren’t. Then you can make appropriate business decisions based on facts and not assumptions.

For some, Excel may give you the ability to track all the Business Intelligence you desire - if the data you need is relatively simple and is kept all in one place. But if you have large amounts of data over various applications, then a product like Power BI can be a huge time saver since you won’t have to waste hours finding and organizing it.

If Power BI is so awesome, why is it free?

Power BI comes in two versions: the free one and a pro version for $9.99 a month. The pro version will feature more support for streaming data, quicker scheduled data refresh, and more storage. But light to medium data analysis users will still gain much from the free version.

Likely the real reason for the free version of Power BI is to capture market share from Tableau software, which currently dominates the self-service analytics market. Microsoft appears to be trying to create a simpler data analytic system that will be less complex than Tableau and more appealing to non-tech users.

And once they get sign-ups, Microsoft can then use this as a gateway to sell other Microsoft business products.

Want to discover how Microsoft’s Power BI or other Business Intelligence products can give your business an edge? Contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

February 3rd, 2015

Browsers_Feb03_CInternet browsing is a piece of cake, thanks to the many browsers available for every level of user. Basic users generally surf the Internet to chat with friends or to look up information for personal reasons. Advanced users, on the other hand, might prefer a technical tool to make browsing even more convenient. The ex-CEO of Opera has launched Vivaldi, a new web browser designed for computer experts and engineers. Below are details about Vivaldi, which may well grab the attention of power users.

What is Vivaldi?

Back in 1994, Jon Von Tetzchner and his team developed the Opera browser, aiming to serve each user’s individual requirements. However, when the company diverted from its initial purpose, Von Tetzchner left Opera and decided the time was ripe to design another browser, Vivaldi.

Packed with various features, Vivaldi focuses on the needs of power users and on those who want to gain more from their browsing experience. Vivaldi is a Chromium-based application and has similar features to its predecessor, Opera. This is a clear attempt by Von Tetzchner and his team to continue remaking what they believe Opera should have been.

As well as the usual components that other browsers possess, Vivaldi packs in a number of functions that could be very useful for the kind of user who works with a lot of content, keeps a lot of tabs open and spends a lot of time on the Internet.

The Features

Here are some neat functions Vivaldi offers to its users. If you make the most out of these tools they might just work wonders.
  • Speed Dial - Vivaldi adopts the speed dial function from Opera. If you’re a fan you’ll realize it makes website navigation so simple. Speed dial allows you to organize websites based on your interests all on one page; e.g. News, Sports, Health, Tech.
  • Tab Stack - opening too many websites at once? Couldn’t find what you wanted under all those excessive tabs? Tab stack lets you arrange those messy tabs by adding multiple tabs on a single one. Simply drag and drop the tabs to your desired spot.
  • Quick Command - another powerful feature for power users. Quick command is an option for keyboard and shortcut users. You can customize and execute various settings such as opening tabs, bookmarks and other features with the keyboard.
  • Notes - taking notes from your favorite website has never been easier. With this function you can easily jot down what’s on your mind while browsing. Notes automatically remember which site you were browsing and allow you to add tags for future reference.
Despite being in its early stages of development, Vivaldi has many advantages and boasts impressive features for high-level users. Its efficiency in the long run remains to be seen. However, with the current functionality Vivaldi provides, it is a browser that all tech savvy users should consider.

Do you want to learn more about the best Internet browsers for your business? Contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Browsers
January 30th, 2015

Productivity_Jan29_CDoes it seem like everyday another PC breaks down or your IT contractor interrupts you with questions about your software budget? In today’s world, technology shouldn’t be slowing down your business, it should be speeding it up. If it’s not helping you, it’s time to admit you have a problem before your employees organize an intervention. Here are four ideas on how technology can blast your business into the future.

Work together from anywhere

With the onset of Cloud technology, it’s now possible for your employees to work easily from anywhere - be it Bangkok, Belize or Boston. With Cloud-based suite products, employees can log on from remote locations and access company files. All they need is a web-enabled device.

Cloud-based technology also makes it easier than ever for your staff to collaborate. While one employee is in a coffee shop in Vancouver and another is at a desktop in your office, they can both be editing the same document at the same time. This makes it easy for your staff to remain on the same page, both literally and metaphorically, which in turn boosts both productivity and profits.

While many SMBs use public Cloud applications like Google Drive, Dropbox and Evernote, private pro-level options are available, which come with more security and more features.

Keep all your data in the Cloud

The fact is that searching through spreadsheets for information stored in bloated data sets can be a huge waste of time. By having all your data in the Cloud, all your information will be in one place. So when you’re looking for that critical client receipt for your taxes, you’ll know where it is immediately.

Thanks to its remote access and collaboration possibilities, the Cloud also gives you and your staff easy access to all of your data wherever in the world you are.

Identify bottlenecks and upgrade your technology

Facing the facts about your current technology is key to increasing productivity. Yes we know you love your tablet from way back in 2008. You even named her Susie, after your niece, because they’re both so darn creative. But let’s face it, Susie is old now and is slowing down your business. She’s served you well, but it’s time to upgrade.

And desktops aren’t the only technology that can slow you down. There are also unreliable internet connections, obsolete software and outdated email providers. The list goes on…

The solution is to take a careful inventory of your current IT technology and see what’s keeping your business from reaching its true productivity potential. After you have your list, update your technology accordingly. Then create a plan to regularly upgrade your IT resources, so your employees are never being slowed down.

Outsource your IT

As the old saying goes, ‘out of sight, out of mind’. Whether you have a part-time contractor or a fully-staffed IT department, the mere presence of tech staff onsite in your workplace can be a distraction. When you’re focusing on sales or setting up meetings with potential clients, a knock at your door from your IT colleague - because he or she has just discovered a glitch in your system - can take you out of the flow of the task at hand.

On the other hand, outsourced IT departments are proactive in preventing technical issues from popping up in the first place. They’ll fix problems without you even knowing they existed, and without distracting you from your core work. All of which means a great boost to your day-to-day productivity - and therefore profitability.

Want to know more ways IT can enhance your company’s productivity? Contact us today to learn how.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
January 29th, 2015

Security_Jan28_CThink your security is taken care of with a frequent anti-virus scan? Think again. While we’ve all become used to the idea that viruses, worms and other malware - however much disruption and damage they cause to our systems - can be detected and removed thanks to the tracks they leave as they create havoc, that’s no longer something to count on. Proving the point is Poweliks, an invisible trojan horse that evades being picked up by anti-virus software. Read on to find out all you need to know about Poweliks and how to fight it.

What is Poweliks?

Security firm Symantec describes Poweliks as a trojan horse that performs malicious activities on the compromised computer. But it’s no ordinary trojan - unlike the majority, which infect your computer with malicious files, Poweliks is a silent and invisible threat that hides away in the memory registry of your system. It’s not entirely new for a virus to seek to cover its tracks by making itself "file-less" but, in contrast with Poweliks, most are wiped when you restart your computer and its memory is cleared. Worse still, Poweliks hijacks the legitimate processes and applications running on your network, inserting its code into them where it can largely evade detection.

First discovered back in August 2014, Poweliks has therefore created something of a headache for firms behind conventional security solutions like anti-virus software. Symantec and others have admittedly managed a number of updates to their protection in response to the threat posed by Poweliks. But although very minor records of the presence of the trojan are left behind by way, for instance, of registry logs, the signs of its destructive presence are much lower key than the computer world is used to, meaning Poweliks is unlikely to show up on most system scans.

Poweliks has links to Kazakhstan, the home of two servers the malware connects to once it is up and running from within your computer. The servers in Kazakhstan then send commands to the bug to tell it what to do next. In theory, this then makes way for the tool to be used to download other undesirable programs that could infect your system without your knowledge. It could equally be used to steal and disseminate data from your network.

How can I best protect myself?

As well as the anti-virus updates that have gradually been released - but which are still likely to have only a limited impact on threats of this type compared with those of the past - a number of Poweliks removal guides are now available online. Nevertheless, prevention as ever, remains better than cure. One method reported to have been employed in the distribution of the Poweliks infection is embedding it in a Microsoft Word document, which is then sent as an attachment to spam emails, and which the attackers hope your curiosity will lead you to open. Among the senders that these spam messages have masqueraded as being from are the United States Postal Service and Canada Post. Of course the best advice remains to be suspicious of any and every email attachment you open, particularly if you weren’t expecting mail or it's from someone you don’t know.

Should I be concerned?

In fact, revisiting your everyday security precautions is probably pretty good advice all round, since experts predict that this type of threat is likely to become ever more common as attackers seek to exploit the techniques of Poweliks in order for their infiltration to remain unnoticed for as long as possible. Sure enough, a number of copycat threats have already been detected by security specialists as of the start of 2015.

General awareness around web sites you choose to visit is also recommendable in particular, since others have also reported the bug making its way onto their systems thanks to so-called ‘drive-by download attacks’ - whereby simply visiting a malicious web site is enough to trigger the infection, and actively downloading a file isn’t even necessary. As a result, organizations may wish to consider more comprehensive filtering of internet access, or at the very least reactive blocking of known malicious sites, in order to prevent employees from inadvertently infecting a company network.

To find out more about IT security solutions and protecting your technology from attack, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Security
January 27th, 2015

iPhone_Jan27_C

It’s Monday morning and your daughter has a stomach ache and can’t get out of bed. You have a full week ahead of you with business meetings and chauffeuring around your son to soccer and football practice. When on earth are you going to have time to take your little girl to the doctor? Not to worry, the answer may be in your pocket. That’s right, new iPhone apps and accessories are changing the way you receive health care. Instead of having to reorganize your schedule, the iPhone can now bring the doctor’s office to your home. Read on for three ways the iPhone is making health care easier.

At-home ear infection diagnosis

If you have a young child, you'll already know that ear infections are a common nuisance. By the age of 3, roughly 80% of all children have suffered from this affliction. And this problem alone costs the medical industry roughly 3.5 billion dollars annually.

In today’s world, full of long work hours and overloaded schedules, it can be difficult to find the time to visit a doctor. And if you live in a remote area, the challenge is even greater. But when little Johnny’s ear infection means you're waking up at night to deal with a screaming toddler, you know that something needs to be done. The iPhone’s new Oto Home device could be your solution.

For $79 you can bring the technology of an otoscope (the device your doctor uses to look into your ear at a checkup) directly into your home. Not the whole thing of course. Instead, the Oto Home is just the small black cone-like part at the tip of the otoscope that the doctor inserts into your ear. Now you can attach this tool to your iPhone’s camera, and use it to take a video of the inside of your child’s ear, which can then be sent to your doctor via email. For a $49 fee, your doctor can diagnose and provide a prescription almost instantly.

At this time, the device is only available in California, but will likely be approved for use in more states soon.

Medical history for quicker doctor appointments

Whether you need to keep a close eye on a sick relative’s temperature or want to have a record of your own medical history, iPhone’s new Swaive app can help. Like the Oto Home device, the Swaive also involves your ear. But instead of diagnosing ear infections, the Swaive acts as an in-ear thermometer.

In combination with Apple’s Health app, the Swaive can keep track of your temperature over weeks, months or years. With this app, you can also record any kind of recurring physical symptom or medication you’re taking. This information can then be sent to your physician.

Even better, the next time you pop in for an in-person doctor visit, this info can speed up the process as it acts as a recent medical history.

Virtual doctor appointments from anywhere

But if you’d rather not visit the doctor at all, now you can make a virtual appointment through an app called Amwell. This allows you to Facetime with your physician at anytime, with no appointment necessary.

The way Amwell works is simple. A patient can open the app and scroll through the physicians who are part of the Amwell network. Just like other online health databases, you’ll be able to see the doctor’s years in practice, education and patient rating. Once you’ve made your choice, you can sign up for a $49 virtual visit where a doctor can provide instant feedback, diagnosis and treatment. Best of all, Amwell visits are covered by some insurance providers. So once you get your printable receipt, you can still get reimbursed.

Looking for more tips on how your iPhone can make life easier? Contact us today and learn how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
January 22nd, 2015

socialmedia_Jan20_CRegardless of the industry in which you operate, it’s undeniable that social media has become an essential platform for many businesses of all sizes to easily engage and interact with customers and potential customers, as well as boost visibility. But there’s more to social media than market reach and penetration and it can prove to be a powerful tool for driving dynamic business development too.

In most cases, a business development manager already has an idea of the kind of company with which to partner. Their next step is to contact that company via a phone call or email. However, this can be an unreliable way to reach out, especially when your potential partner has never heard of you. Social media speeds up this process by identifying the best person to contact, as well as determining if you have any mutual connections.

Simply put, social media lets you understand the background of different companies and gives you an idea of the different players involved, before you even engage in a dialogue. With this in mind, let’s take a look at four ways you can utilize information available on social media to enhance your business development success.

  1. Social media is an extra pair of eyes
    Social media allows you to see first-hand what potential partners, competitors, and customers are doing, which is a major asset when it comes to your business development and performance. This can also reveal business-relationship possibilities or even warn where it is best to stay away. It’s crucial to position yourself and your company as industry experts by sharing mind-blowing content as well as highlighting recent successes.
  2. There’s no universal message in social media
    The way people behave and connect across different social media platforms varies, therefore it is important to adjust accordingly. For instance, you might use Twitter to promote ongoing marketing campaigns, share content, and direct customer service requests. You may use Facebook for larger marketing initiatives, such as showcasing a company’s culture and resources. It’s important to remember that there’s no universal rule to utilizing social media and that it is beneficial to be flexible. Think about what your individual goals are and work out which social media platform is the best avenue to explore.
  3. Leverage employee relationships
    If you’re looking to connect with an individual in a specific company, make it a habit to check and see if anyone in your company has a pre-existing relationship with that person. Social media channels like Facebook and LinkedIn make it fairly easy to spot mutual connections, so it is a good idea to get into the habit of checking. Whether you ask your colleague to help make an introduction or to arrange a meeting, a mutual connection gives you the competitive edge in effective business development.
  4. Use social media as a touchpoint
    Social media is not only essential to business development, but also complements other more traditional practices, such as when you’ve sent an email or voicemail to a business prospect that has gone unanswered. It’s understandable that people get so busy they can delay, forget or pass over an inquiry, but instead of passively waiting for a reply, why not make it standard practice to follow up separately via LinkedIn or other social media platforms? This way you can build additional opportunities with potential partners, increase the likelihood of a response, and even forge a future business relationship.

The fundamentals of business development are strong relationships with a partner or companies with a good reputation, who will have a positive impact on your business, such as marketing an initiative collaboratively. Social media can get this whole process started, so the next time you’re looking to contact a business prospect or potential partner, start by visiting their social media channels to get the heads up to help you in your quest.

Looking to learn more about the benefits of social media in business? Contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
January 20th, 2015

AppleMacOS_Jan16_CDespite Macs being full of shortcuts and tricks and tools to speed up your work processes, we all know how easy it is to fall out of the habit of using them and instead to go back to our old habits. Yet with the New Year comes the perfect opportunity to get back on top of your game and put all those shortcuts to good use in using your Mac to ease work pressures. Speed up, wise up and clean up with these productivity-boosting Mac hacks.

Make searching easier

Need to hunt down a file? You can make the process easier by not searching for just one word, or even a series of words in sequence, but by instead searching for a logical combination of terms as a Boolean expression. Boolean expressions combine search terms with conditions like ‘and’, ‘or’ and ‘not’ to specify whether you want results that contain all, or only some, of your search terms. These expressions are supported by native Mac apps including Spotlight, Mail and Calendar, and by plenty of third-party apps too.

For instance, if you wanted to track down client invoices that have not yet been marked as paid, you might begin by searching for files containing the word ‘invoice’. This term alone would bring up plenty of results you had no interest in, but by using a Boolean expression which takes the terms ‘and’, ‘or’ and ‘not’ to create a logical statement, you could run a search for ‘invoice NOT paid’.

Protect your passwords

We’ve all heard the recommendation that our passwords should be long, difficult to guess and full of unnatural-feeling characters like mixed-case letters, numbers and punctuation - easier said than put into practice. Add to that the fact that, if we want to be truly secure, we shouldn’t use the same password for more than one account, and suddenly creating hack-roof passwords becomes a real challenge. Even once you’ve invented them, how on earth are you supposed to remember all of these different passwords?

Well, there’s an app for that. Or several, to be precise - the Apple-specific iCloud Keychain syncs your passwords across your devices and then fills them in when necessary, remembering what you can’t. On other operating systems, 1Password and LastPass are good alternatives.

Simplify your coding

Does your day-to-day work involve writing of some kind? You can make your job simpler by forgetting often difficult to read HTML code in favour of much friendlier, more attractive and easier to work with Markdown code. Based on plain text, Markdown is compatible with almost all word processors, meaning you don’t need to worry about using a specific text editor for fear of risking the corruption of your code. Simplified codes, such as Marketing to create a hyperlink, are transformed into formatted documents by a converter that takes the effort out of writing.

Numerous versions of Markdown have expanded upon the original idea to add additional features and bring further design richness to your finished document, but all of them offer the basics you’ll need to produce in your writing. Examples of apps that act as dedicated Markdown editors are Marked 2, iA Writer and Editorial.

If you’re looking to learn more about productivity tips or other Mac features, get in touch today and see what we can do to help.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
January 14th, 2015

Security_Jan12_CThe scale of the recent security breaches at Sony, which led to the cancellation of The Interview’s theatrical release, can make the company’s problems seem beyond the realm of the average small business. But the security mishaps that created the circumstances for the hack are as applicable to modest local and regional companies as they are to multimillion dollar corporations. These three tips will take you back to security basics and help avert your own big-screen drama.

Don’t let basic security habits slip

Our modern-day instinct tells us that the answer to potential security breaches is to install new layers of antivirus software, firewalls and further encryption systems. While these are all worthy additions to your company’s armor of security shields, they will do little to help if good old-fashioned protective habits are allowed to slide.

Instill a disciplined, security-conscious mentality in your organization, and keep the messages simple so that staff remember and follow them. Focus on regularly changing passwords and keeping them secret, being vigilant about avoiding unexpected links in email messages, and limiting network access for the likes of external contractors to that which is absolutely necessary.

One of the ways hackers made their way into the Sony network was by tricking administrators into thinking they had a legitimate need for access: teach your staff to be careful, and praise cautiousness even if it turns out access is warranted. Encourage staff to flag up potential security lapses, and make sure they know that reports will be followed up and loopholes closed.

Take a flexible and agile approach to IT

IT changes, and so do the ways best suited to keeping it safe. This means it is vitally important to keep your IT systems up to date, and where necessary to do away with outdated practices that could leave your business technology exposed. This involves more than just ensuring that your network is running updated antivirus software to catch the latest bugs and worms - it means staying abreast of emerging methods to mitigate potential threats from hackers worldwide.

All of this uses staff and resources that your small business might not have - which is where outsourced managed services come in. Using a managed service provider as an add-on to your own IT team can give you extra flexibility and the ability to keep abreast of industry security developments, even when you lack the time to do so yourself.

Equally, know when it is time to ditch data - think of emerging social networks like Snapchat, which set messages to self-destruct after a set time, as your cue to make your data retention policy less permanent, particularly in relation to email. If you no longer have a business need or a regulatory requirement to retain information, then delete it - in the process you can limit the possible damage even if the worst should occur and you fall victim to an external attack.

Backup, backup, backup

The last thing you want in the event of a security breach is for it to hit your day-to-day operations - the potential damage caused by the hack itself is likely to give you enough to worry about. But that is exactly the situation Sony found itself in after its latest hack, with its email system down and staff forced to return to the days of pen, paper and even the fax machine.

As well as ensuring alternative means of communication remain open to your business in the aftermath of a possible attack, it is also vital to make sure that you retain access to the information most critical to your work. Regular, secured backups help ensure that, whatever happens, the show is able to go on and your firm’s productivity and revenue are not unduly hit. Engaging professionals to undertake your backups on a managed service basis also means this can happen routinely and without fail, while you stay focused on running your business.

Want to learn more about how to reduce your IT network’s vulnerability to attack? Get in touch with us today.

Published with permission from TechAdvisory.org. Source.

Topic Security