How to make the most of your CRM

How to make the most of your CRM

Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices.

Easily back up and sync with Google’s new app

Easily back up and sync with Google’s new app

For many businesses, applications like Google Drive are heaven-sent. They make managing files and photos much easier and safer than manually saving them in external disk drives. That said, backing up all files remains a burden to those who have files stored on several devices and can’t seem to transfer these files onto Google Drive or any other cloud platform.

Productivity tip: email automation

Productivity tip: email automation

If you have ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written with the help of an email automation platform. Email automation saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets.

Office 365: Increase ROI with Power BI

Office 365: Increase ROI with Power BI

It’s rare that business owners have a chance to get move value out of their existing IT solutions without investing more resources in them. But with Microsoft’s latest data analytics platform, business owners can make sure they’re squeezing every last drop of productivity from Office 365, for free.

Hurricane-proof your business

Hurricane-proof your business

While it’s easy to turn a blind eye against hurricane warnings and think “I already have a business continuity plan in place”, it pays to be extremely cautious, especially when the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes this year.

Precautions against WannaCry ransomware

Precautions against WannaCry ransomware

The WannaCry ransomware, a type of malware that encrypts a victim’s files and extorts them for money, has already affected thousands of machines worldwide. Unfortunately, the success of this attack is just the beginning. According to security researchers, other hackers will probably develop stronger WannaCry variants in the coming months.

The true cost of an ugly website

The true cost of an ugly website

We are taught never to judge a book by its cover. But in this superficial age, looks are everything, especially for websites. Your website is a customer’s first impression of your business, and if your site has poor graphics, illegible content, and other website no-no’s, that could end all chances of establishing a relationship and driving revenue.

Reasons to back up your mobile devices

Reasons to back up your mobile devices

It makes a lot of sense for electronics firms to pack a variety of functions into mobile devices and expand their usefulness. Instead of confining their use to communications, companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage device.